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Full Property Management Service

6 months FREE rent and legal protection for Landlords
choosing our Full
Management or Let
& Rent Collect Service!

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The Scott Bates & Coles Property Service includes:

  • Up to date, informed advice and free rental valuation
  • Property optimization and safety requirement advice
  • Advice on taxation rules for overseas landlords
  • No set up costs
  • Production of quality comprehensive property details
  • Advertising and marketing of your property, ensuring nationwide exposure
  • Social media advertising (if appropriate)
  • To let board
  • Arranging and accompanying viewings
  • Referencing of prospective tenants
  • 6 Months free rent & legal protection for your property tenancy
  • Organising of the initial Gas Safety Certificate (and Electrical Testing if required)
  • Inventory / schedule of condition options
  • Production of the tenancy agreement
  • Collecting and submitting the tenants deposit to the DPS
  • Tenant ‘check in’ on the tenancy start date
  • Collection of the monthly rent
  • Monthly landlord payment with statement
  • Regular property visits. Reported to Landlord
  • On-going property management
  • Free tenancy agreement renewals
  • Free production and issue of the relevant tenancy termination notice (If/when required)
  • Advice on re-letting the property in advance of the tenancy scheduled end date. Marketing will also commence if instructed
  • Property ‘Check Out’ where the inventory is used to assess condition

The tenant process:

Tenant referencing

Prospective tenants/applicants wanting one of our properties for rent will be discussed with the property Landlord in advance of the referencing process. We will never decide on a tenant on behalf of the Landlord unless they have requested for us to do so.

Should an applicant be acceptable as a tenant by the Landlord (pending satisfactory references being received), then a thorough referencing process will then commence. Scott-Bates & Coles use a top quality independent referencing company that assure all parties of a thorough and time efficient service. Should the references be successful Scott-Bates & Coles continue immediately with the arrangements for the tenancy start date.

The deposit

Scott-Bates & Coles will be responsible for collecting and submitting the tenants deposit to the DPS (Deposit Protection Service). This deposit is refunded at the end of the tenancy as long as the property is found to be in satisfactory condition at the property ‘check out’. In the case of properties managed by the Landlord themselves, the deposit release will be requested once Scott-Bates & Coles have received confirmation from the Landlord that they are happy for us to do so.

N.B. Deposits, by law, have to be submitted to a registered deposit scheme. Landlords may do this themselves as long as they are registered members with such a scheme.

Property maintenance

As part of the Full Management service, Scott-Bates & Coles are the sole contact for your tenants. We take on the organizing of any necessary repairs or maintenance should the property require it. Landlords are given various options on how much involvement they have in this area. We are happy to contact Landlords regarding each and every issue that may arise, or not at all. We assure Landlords that our priorities lie in not spending Landlords money where it is not needed, but in looking after tenants needs to keep them living and paying happily for the property they live in. Many Landlords give us a budget up to which they are happy for us to spend before being contacted. We have a top quality, yet competitively priced, group of contractors whom we use, but are happy to use Landlords preferred contractors if requested.

Property visits

The first property visit that takes place is at three months, giving your tenant enough time to settle in. It is also a key time to enquire as to their future plans, confirming if they will be continuing or ending the tenancy at the end of the current fixed tenancy period. A tenancy renewal can then be drawn up well in advance, free of charge to both Landlord and Tenant. All being well on this first appointment further property visits are scheduled to happen at six monthly intervals. It is important that your Tenant feels they are given privacy throughout their tenancy. Reports are made to Landlords following the visits, however, tenancy renewals or terminations may arise in between times.

Please note: A tenancy can continue after the fixed period has expired on a periodic basis (month by month), which some parties will prefer, no further documentation is needed in this case. If concerns arise from property visits, discussions will begin with the Landlord and plans for more frequent visits, or tenancy terminations are made.

Landlord payment

Rent is collected by Scott-Bates & Coles each month on the date stated in the tenancy agreement. Payment is then made to the Landlord within a maximum of 10 working days from collection, less the agreed agency fee (and any expenses owed if incurred). A monthly statement will be sent to the Landlord showing all rent collected, any property expenses paid, and agreed agency fees deducted.

Scott-Bates & Coles are letting agents in, Aylesbeare, Bampton, Beer, Bovey Tracey, Bradninch, Broadclyst, Budleigh Salterton, Chagford, Chudleigh, Crediton, Cullompton, Dartmouth, Dawlish, Dulverton, Dunsford, East Budleigh, Exeter, Exminster, Exmouth, Honiton, Lyme Regis, Lympstone, Moretonhampstead, Newton Abbot, Newton Poppleford , Okehampton, Otterton, Ottery St Mary, Plymouth, Seaton, Sidmouth, Silverton, Salcombe, South Molton, Teignmouth, Thorverton, Tiverton, Topsham, West Hill, Woodbury, Woodbury Salterton . . . and everywhere in between. We cover Mid, East, North Devon as well as the South Hams.
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